Mobile Phone Call Recording
Good Business Practice and Legal Protection
Mobile Call Recording is simple with X-on’s cost effective solution. X-on host the service within the cloud, so you don’t need to purchase any hardware.
Call recordings can be used for staff training, dispute resolution, or to share calls with colleagues, and consequently makes sense for most industries.
Increasingly smaller business records calls to protect against false claims. Call recording can also be beneficial with client billing and accounting.
Call recordings can be securely stored for at least six months, we download via user-authenticated web interface, or can be forwarded directly to you and deleted from our system.
Call Recording Technology
X-on provides two methods of Mobile Call Recording. Either using the X-on SIM card, or by dialling a prefix number which can be stored in your phone. Your circumstances will decide which best for you, either way we make the setup easy.
More information...
Benefits
| Provide your business and staff with legal protection | |
| Access to the original conversation assists in early dispute resolution | |
| Verification of phone orders and transactions | |
| Record and store phone calls and SMS | |
| Useful in phone and sales technique training |
FSA Compliance
Financial services such as banks and brokers are required by the Financial Services Authority (FSA) to record calls pertaining to client orders in the equity, bond and derivatives markets, including mobile phone conversations, and store them for six months. This includes incoming and outgoing calls by both landline and mobile phone.
Please call Sales on 0333 332 0000.
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